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An introduction to the secure mailbox

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The secure mailbox works in a similar way to an email service, such as Microsoft® Outlook, except that it relates to your PAYE scheme and is used to communicate directly with HMRC during the tax year.

Note: Before using your software to communicate with HMRC online, you must perform the set up tasks. Find out more.

You can:

• Send information about your employees to HMRC during the tax year. For example, the P46 (Car) details.
• Communicate directly with HMRC with information relating to your PAYE scheme. If you receive messages detailing a change to employee details, such as updates to tax codes or confirmation of NI numbers, you can automatically update the relevant employee records in your software.
• View real time information (RTI) submissions and resend them if required.

Note: Other messages from HMRC, such as those relating to a corporate tax issue, are not sent to your secure mailbox.

Getting started

Using the secure mailbox.

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